Product Description

Easily integrated.
Featuring a compact form factor and optional rack- and front-mount bezels, the 3243L is easy to integrate. The touchscreen is sealed against dirt, dust and liquids, which simplifies integration into the final enclosure. TouchPro® projected capacitive (PCAP) units offer clear anti-friction glass that can be sealed into a solution and obtain an IP65 rating on the front side of the unit. With the design and tooling being controlled by Elo, long-lasting product availability, as well as backwards compatibility, can be expected, helping minimize enclosure costs.

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Touch ready.
The 3243L is available with a choice of dual- or multi-touch technologies. The zero-bezel TouchPro projective capacitive technology offers a fast and extremely sensitive response similar to the experience on mobile devices and is compatible with Windows 7, Windows 8 and Windows 10 with up to 10 touches recognized simultaneously. The IntelliTouch® surface acoustic wave (SAW) dual touch technology offers the ultimate in optical quality. All 3243L touchscreens provide pure glass construction to deliver a clear, bright and long-lasting performance. With the touchscreens being scratch-resistant, it is nearly impossible to wear them out.

Commercial-grade.
The Elo open frame touchscreen display delivers the quality and reliability Elo is known for and is backed by our three-year standard warranty. We design, build and are responsible for the complete solution with touch integrated from the start. Using our own touchscreens combined with our software and drivers, everything is designed to work together and tested as part of our life-testing processes. All our products go through rigorous reliability testing (over 20 tests) to deliver 50,000 MTBF (demonstrated).

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Other features.
1920 x 1080 full HD provides a bright, high contrast display with a wide viewing angle that easily attracts and holds the user’s attentionMultiple mounting options are availableTouchPro PCAP technology utilizes clear glass with anti-friction coating to provide a smooth smartphone like touch experience without surface tension.Worldwide agency approvals and a three-year standard warranty extendable to five yearsIntegrated power supply
Specifications

Specs

Part Number(s)

IntelliTouch Dual Touch (clear) – E326202
TouchPro PCAP (clear with anti-friction) – E304029

Enclosure Color

Black

Touch Technology & Capacity

SAW (IntelliTouch® Surface Acoustic Wave) – Dual Touch
PCAP (TouchPro® Projected Capacitive) – 10 Touch

Touch Interface

USB

Diagonal Size

31.5” diagonal, Active matrix TFT LCD (LED)

On Screen Display

Accessible through switches on the OSD Control Remote accessory.

Controls (side): Menu, Up, Down, Select

Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color Temperature, OSD Timeout, OSD Language, Volume, Mute, Recall Defaults, Video Source
Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese

Lockouts: OSD, Power

RTC Settings: The clock/time and the monitor ON/OFF schedule can be changed within this menu. Daylight Saving time is adjusted for automatically and will change the current time by one hour to accommodate daylight savings time.

See user manual for full details.

Aspect Ratio

16:9

Active Area (mm)

IntelliTouch Dual Touch: 27.57″ x 15.54″ / 700.4mm x 394.85mm
PCAP: 27.57″ x 15.54″ / 700.4mm x 394.9mm

Resolution

1920 x 1080

Other Supported Resolutions

640 x 480 at 60Hz
800 x 500 at 60Hz
800 x 600 at 56/60Hz
1024 x 768 at 60Hz
1280 x 720 at 60Hz
1280 x 960 at 60 Hz
1280 x 1024 at 60Hz
1360 x 768 at 60 Hz
1366 x 768 at 60 Hz
1440 x 900 at 60 Hz
1600 x 1200 at 60 Hz
1680 x 1050 at 60 Hz
1920 x 1080 at 60 Hz

Viewing Angle

Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total

Number of Colors

16.7 million

Brightness (typical)

LCD panel: 500 nits
IntelliTouch Dual Touch: 450 nits
PCAP: 425 nits

Response Time-total (typical)

8 msec

Contrast Ratio

3000:1

Input Video Format

Analog VGA, HDCP-capable HDMI 1.3

Input Video Signal Connector

Female DE-15 VGA, HDMI Type A Receptacle Connector

Input Video Frequency

Horizontal: 31 – 75 KHz
Vertical: 47 – 63 Hz

Power Supply

Internal AC

Input Voltage

AC: 100-240 VAC, 50/60 Hz

Input Connector

AC: IEC 60320 C14

Maximum Operating Time

24 hours/day

Power Consumption (Typical)

Monitor + AC/DC adapter

(Typical @ 120V at 60Hz):
ON: IntelliTouch – 47.4W / PCAP – 47.9W
SLEEP: IntelliTouch – 1.1W / PCAP – 0.9W
OFF: 0.1W

(Typical @ 230V at 50Hz):
ON: 47.1W
SLEEP: IntelliTouch – 1.1W / PCAP – 1.0W
OFF: 0.1W

Dimensions

IntelliTouch: 29.0″ x 17.4″ x 2.25″ / 736.4mm x 443mm x 57.2mm
PCAP: 29.42″ x 17.82″ x 2.1″ / 747.3mm x 452.7mm x 55mm

Shipping Box Dimensions

39.0″ x 26.4″ x 11.65″ / 992mm x 672 mm x 296mm

Weight (Unpackaged)

IntelliTouch: 26.7 lbs / 12.1 kg
PCAP: 24.6 lbs / 11.2 kg

Weight (Packaged)

IntelliTouch: 41.1 lbs / 18.6 kg
PCAP: 39 lbs / 17.7 kg

Operating Temperature

0°C to 40°C / 32°F to 104°F

Storage Temperature

-20°C to 60°C / -4°F to 140°F

Humidity

Operating: 20% to 80%
Storage: 10% to 90%

Sealability

Touchscreen sealed to bezel
Touchscreen sealed to LCD

MTBF

50,000 hours demonstrated

Warranty

3-year

Extended Service Options

4 year warranty coverage + AUR – Elo P/N: E740135
5 year warranty coverage + AUR – Elo P/N: E740330

Regulatory approvals and declarations

Argentina S-Mark
Australia RCM
Canada cUL, IC
China CCC
Europe CE
Japan VCCI
Korea KCC e-standby
Mexico CoC
Russia EAC
Taiwan BSMI
United States UL, FCC
International CB
RoHS, China RoHS, WEEE
United States UL 60950 ball-drop compliant

Mounting Options

400mm x 200mm VESA 4-hole mounting interface on rear of unit
Side mounting brackets included (with IntelliTouch Dual Touch models only)

What’s in the Box

3243L IntelliTouch – E326202
QIG (With Driver), Japan Kiosk Class A info, EEI Label, Side Mount Bracket Kit (8 pc brackets, 16 pc M4x5 screws), HDMI cable (Type A plug to Type A plug), VGA cable (DE-15 male to DE-15 male), USB cable (Type A plug to Type B plug), power cable, IEC 60320-C13 to NA plug, power cable, IEC 60320-C13 to EU/KR plug, power cable, IEC 60320-C13 to UK plug, power cable, IEC 60320-C13 to AR plug, power cable, IEC 60320-C13 to CH plug, power cable, IEC 60320-C13 to TW plug, power cable, IEC 60320-C13 to JP plug, 3-pin to 2-pin adapter for JP power cable

3243L PCAP – E304029
QIG (With Driver), Japan Kiosk Class A info, EEI Label, HDMI cable (Type A plug to Type A plug), VGA cable (DE-15 male to DE-15 male), USB cable (Type A plug to Type B plug), power cable, IEC 60320-C13 to NA plug, power cable, IEC 60320-C13 to EU/KR plug, power cable, IEC 60320-C13 to UK plug, power cable, IEC 60320-C13 to AR plug, power cable, IEC 60320-C13 to CH plug, power cable, IEC 60320-C13 to TW plug, power cable, IEC 60320-C13 to JP plug, 3-pin to 2-pin adapter for JP power cable

Options / Peripherals / Upgrades

Elo Remote OSD (RJ45) – Elo P/N: E483757
Elo Backpack® – Elo P/N: E611864
Elo Backpack® 3.0 – Elo P/N: E901355
Replacement Cable Kit – Elo P/N: E378229
IntelliTouch Stylus Pen – Elo P/N: D82064-000
Replacement Bracket Kit for 3243L IT model – Elo P/N: E727550
Flushmount Kit for PCAP 3243 – Elo P/N: E312503

Optional PCAP Stylus Pen

E066148

Technical Documents